Last updated: 09.03.2026
The protection of your personal data is very important to us. We process your personal data exclusively within the framework of the applicable legal provisions, in particular the Swiss Federal Act on Data Protection (FADP) and – where applicable – the General Data Protection Regulation (GDPR) (e.g. due to our server location in Austria).
This privacy policy informs you about the most important aspects of data processing in connection with our website and our services (swimming courses, private lessons, adult training sessions, etc.).
1) Responsible Entity (Data Protection)
The responsible entity for data processing is:
Marco Polo Sport Swimming School
Responsible person for data protection: Lucia Smitek
Email: info@marcopolosport.ch
Website: www.marcopolosport.ch
2) Hosting / Server Location Austria
Our website and related data processing are hosted on servers located in Austria. Therefore, personal data may be processed in Austria as part of the operation of the website and its technical administration.
We ensure that appropriate technical and organizational security measures are implemented.
3) Contacting Us
If you contact us via a form on the website or by email, the data you provide (e.g. name, email address, telephone number, message) will be stored by us for the purpose of processing your request and in case of follow-up questions.
We will not pass on this data without your consent.
4) Data Storage / Course Booking & Contract Processing
If you register for a course or book a service, we process personal data that is necessary for course organization and contract fulfillment, in particular:
- First and last name (parents/guardians and participants)
- Address (if required for invoicing)
- Telephone number and email address
- Child's age / date of birth (for correct course allocation)
- Course details (level, course location, course times, participation information)
- Billing and payment data (e.g. invoice number, payment status)
The data you provide is required for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data, we cannot conclude a contract with you.
Data will generally not be transferred to third parties, except to service providers necessary for processing, such as:
- Payment service providers / banking institutions for payment processing
- Accounting / tax advisors to fulfill legal tax obligations
- IT/hosting service providers for the operation and security of our systems (e.g. server operation in Austria)
We only work with service providers to the extent necessary for operation and ensure a data protection–compliant handling of personal data.
5) Data Retention
If an inquiry ends without a contract being concluded, the data will be deleted within the limits of legal requirements or removed after an appropriate period of time.
In the event of a contract being concluded, we store relevant data from the contractual relationship in accordance with legal retention obligations (e.g. for accounting and tax purposes).
6) Cookies / Storage
Our website uses so-called cookies or storage technologies. These are pieces of information that are stored on your device with the help of your browser. Cookies do not cause any damage.
We use this data to make our services user-friendly and functional. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
If you do not wish this to happen, you can configure your browser so that it informs you about the setting of cookies and allows you to permit them only in individual cases.
Disabling cookies may limit the functionality of our website.
7) Social Media
Our website may contain links to or content from social media platforms (e.g. Instagram, Facebook, YouTube). In such cases, data may be transmitted to third parties.
We have no influence over what data these platforms collect and how they use it. The respective privacy policies of the providers apply.
8) Newsletter / Direct Marketing (optional)
If you subscribe to our newsletter or wish to receive information from us in connection with a booking, we process your data (e.g. name, email address) to send information about our services, course starts, updates, or promotions.
The subscription is only possible with your consent. A double opt-in procedure may be used for registration.
You can unsubscribe from the newsletter at any time via the unsubscribe link in the email or by sending a message to info@marcopolosport.ch.
9) Photos and Videos
To protect privacy, taking photos and filming is strictly prohibited in changing rooms and in the swimming facility.
Photos or videos taken by Marco Polo Sport for marketing purposes (e.g. website, social media, flyers) will only be created and used with the explicit consent of the person concerned or their legal guardians. This consent can be withdrawn at any time.
10) Your Rights
In principle, you have the following rights (depending on the applicable data protection law):
- Access to stored data
- Correction of incorrect data
- Deletion (provided there is no legal obligation to retain the data)
- Restriction of processing
- Objection to certain data processing activities
- Withdrawal of consent (e.g. newsletter or photo consent)
If you believe that the processing of your data violates data protection law, you may contact the competent supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).
11) Contact
If you have any questions regarding data protection, you can contact us at:
Marco Polo Sport Swimming School
Responsible person for data protection: Lucia Smitek
Email: info@marcopolosport.ch
